The question is:
Title: Vaseline is used to reduce scarring following keratosis. Is there a substitute ointment that will be less uncomfortable when used near the eye?
Body: After scaling a seborrheic keratosis one typically uses Vaseline to help reduce scarring. It is uncomfortable when it goes into the eye. which may happen when the scaling was near (< 3 mm) the eye. Is there a substitute ointment that will be less uncomfortable when used near the eye?
I don't understand the closure by 1 mod because:
This is a general question for improving the treatment of patients going through scaling a seborrheic keratosis located near their eye. It is not a personal medical advice but instead is a generic question on a typical treatment that is useful to the millions of patients going through it every year.
Furthermore, a moderator and a user previously agreed that the phrasing was on-topic:
Had it instead asked something like: Vaseline is used to reduce scarring following keratosis. Is there a substitute ointment that will be less uncomfortable when used near the eye?, I think it would have been considered acceptable.
I had edited the question to use this approved phrasing.
So why was the question closed by 1 mod as "requesting personal medical advice" by the same mod who previously agreed with the current phrasing?